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Problem with AI 11.0

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papascribble View Drop Down
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    Posted: 30/Sep/2008 at 4:16am
Hi guys.  I get the message "Could not complete the requested operation" every time I try to open application itself and AI files.  I uninstalled & reinstalled several times with little to no success. Any advice?
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riki20 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote riki20 Quote  Post ReplyReply Direct Link To This Post Posted: 30/Sep/2008 at 5:48am
here is the answer from Adobe:
 
 
It's a solution for CS2 but I guess it's the same for CS.


Edited by riki20 - 30/Sep/2008 at 5:50am
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papascribble View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote papascribble Quote  Post ReplyReply Direct Link To This Post Posted: 30/Sep/2008 at 6:16am
My bad...I should've said I was on Windows XP.  Help?  Thanks!
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riki20 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote riki20 Quote  Post ReplyReply Direct Link To This Post Posted: 30/Sep/2008 at 7:34am
it could be the same problem on Windows. try deleting preference file, here is where you can find it (from Adobe forums):

lllustrator preferences are stored in the file Aiprefs. This file has no file extension, is a hidden file, and its location is dependent upon the operating system version.

Windows:

To locate the file from Windows Explorer it is necessary to set Explorer Folder options > View to "View Hidden Files and Folders"

Under Win XP and Win 2K, the file will be located in:

%systemdrive%\Documents and Settings\~username\Application Data\Adobe\Adobe Illustrator[Version][Settings-(CS/CS2)].
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trenshaw Quote  Post ReplyReply Direct Link To This Post Posted: 07/Dec/2008 at 1:38pm
I had the same problem once before. Only did it once and then it would open fine. Until you restarted the computer then it would do it again. Believe it or not it wound up being a font issue.

Tom
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joshrodgers Quote  Post ReplyReply Direct Link To This Post Posted: 16/Dec/2008 at 7:55pm
I would try uninstalling/reinstalling AI. I have seen this in the past and that seemed to fix it. Thanks,

Josh
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